We are transitioning to a new billing software.   You need to claim your account. We sent this email out. If you did not get this email either we don’t have your email address or it’s in your spam folder.

We’re upgrading our business systems to a member management system called Front Desk. This includes our website and the online tools that are available for you to manage your schedule at CrossFit Swarm. With Front Desk you can log in to see your account details, update credit card information, sign our electronic waiver, and manage how you want to be notified about appointments, classes, courses, and events.

You may have noticed the new desk in the gym, this is our new check-in/retail area. That is part of this new process. We are also going to be finishing painting the walls and adding a graffiti logo.

Please confirm your account at https://crossfitswarm.frontdeskhq.com/welcome and then enter your email address.

Here’s what will happen next:

  1. You’ll receive a verification email with another link to the site to set your password.

  2. You’ll receive a second email asking you to sign our electronic waiver. Electronic waivers are an integrated component of our new system, which is a huge improvement on our old paper waivers. Unfortunately, we can’t transfer your current waiver.

*** You Must Update Your Credit Card Info***
All billing has been moved to this new system, credit card info cannot be transfered, you must update it.

If you have any problems confirming your account or are unsure of the email address we have on file for you, please email us at contact@dev.crossfitswarm.com.

 

Here is a screencast on where to update your credit card info

http://www.screencast.com/t/tLgfi5sqCEmO